Philadelphia Parking Authority is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.

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Account Clerk
Job Code:2025-P/A-001
Department:Planning & Analysis
Employment Type:Regular Full Time
RepresentationDistrict Council 33
Salary Range$44,764 - $55,783
  

General Description:

The Account Clerk of RPP assists the department with issuing permits pertaining to RPP and motorcycle/scooter virtual permits. Assignments are stable in nature and are performed in accordance with detailed instructions. Work under the supervision of the coordinator and/or RPP Supervisor.

Principal Duties:

  • Communicate with the public while providing assistance with knowledge of Residential Permit Parking and Motorcycle/Scooter corrals
  • Data Entry
  • Handle and process the customer’s permit
  • Handle Revenue
  • Performs related job duties as required.
Required Knowledge, Skills and Abilities:
  • Excellent Customer Service skills
  • Proficient computer and typing skills
  • Ability to sit and/or stand for long periods of time
  • Ability to operate Microsoft Office products; Word, Excel, and Outlook.
  • Ability to comprehend written instructions, and write clearly and concisely.
  • Ability to work with minimal supervision.

Working Hours:

  • During normal business hours, Monday through Friday.
Minimum Acceptable Training, Experience, and Education
  • High School Diploma
  • Relevant clerical/customer service experience preferred.


Selection Criteria:

  • 50% - ASSESSMENT TEST, (COMPUTERIZED)
  • 35% - ORAL INTERVIEW,
  • 05% - ATTENDANCE,
  • 10% - LATEST ANNUAL PERFORMANCE EVALUATION

APPLICANTS WHO HAVE AT LEAST TEN (10) YEARS OF SERVICE WILL HAVE FOUR (4) POINTS ADDED TO THEIR TOTAL SCORE. APPLICANTS WHO ACHIEVE A COMBINED SCORE OF 36 POINTS FROM THE ASSESSMENT TEST, EMPLOYEE EVALUATION AND ATTENDANCE, BASED ON THE WEIGHT EACH CATEGORY IS GIVEN, WILL BE INVITED TO THE ORAL INTERVIEW PHASE OF THE PROCESS. ONLY THOSE APPLICANTS WITH A COMBINED TOTAL SCORE OF 70 WILL BE PLACED ON THE ELIGIBILITY LIST.