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ECC Facility Operations Specialist (#24-217)
Job Code:24-217
Location:Arlington, VA
FT/PT Status:Part Time
Required Clearance:Ability To Obtain a Secret Clearance
  
Strategic Analysis, Inc. Executive Conference Center (ECC) is seeking an individual with a flexible schedule to work part-time on call.  This person will be the wizard behind the curtain to maintain a high standard of excellence for a conference center that specializes in hybrid (in-person and webinar) meetings for the DoD.  The ECC consists of one large room that divides into two independent meeting rooms, plus a medium-sized meeting room and two board rooms.   The ECC staff customizes the meeting room and foyer accommodate each client’s needs. Available to work Monday – Friday between the hours of 7:00 am – 8:00 pm; rarely needed outside this window of days and times.

Responsibilities and requirements:
• Provide high-level customer service to executive and DoD clientele.
• Move and arrange meeting room and foyer furniture based on written directions by ECC manager/assistant manager.
• Set-up, test, and troubleshoot audio-visual equipment and webinar connection.
• Open the facility, greet meeting point of contact, and ensure the facility is operating at its full operational capability.
• Maintain ECC concessions which include making coffee, stocking beverages, snacks, and supplies, and cleaning stations between guests’ use.
• Receive, setup, and clean-up catering.
• Create and post directional signage.
• Set-up poster sessions and/or demonstration stations, provide equipment and supplies to support the activity.
• Maintain security protocols.
• As required, divide rooms and audio-visual, and re-set rooms in a timely manner.
• Escort or provide directions to guests as needed.
• Work with building manager, engineers, vendors, security, caterers, and IT to make the meeting/event successful.
• Close the facility by cleaning tables and beverage stations, restocking supplies, shutting down and storing audio visual equipment, and re-set room when requested prior to the next meeting.

Knowledge/Capabilities
• A minimum of 8 years of experience in the service industry
• High School Diploma or higher level of education.
• Read, comprehend, and follow directions well.
• Communicate effectively, both verbally and in writing.
• Be attentive and aware of surroundings.
• Anticipate client needs.
• Experienced with Microsoft products to include Word, Excel, PowerPoint, and Outlook.
• Experienced with audio visual equipment.
 Webinar experience desired.
• Able to work independently.
• Creative thinker and solution driven.
• Ability to lift up to 30 pounds.
• Working knowledge of Microsoft Office products.
• Excellent organizational and time management skills.

This position is part-time with the opportunity for growth.  The ideal candidate would: have a flexible schedule, be from the service industry with a strong audio-visual understanding, be a team player and also able to work independently, provide suggestions, and make decisions with little supervision.  We are willing to train the right candidate.
SA is an equal opportunity/Affirmative Action Plan employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship makes hiring decisions based solely on qualifications, merit, and business needs at the time.