This position is responsible for overseeing projects and enhancements through the respective life cycles to ensure business objectives are achieved. Additionally, this position works with the team to establish and achieve goals, coordinates the activities of cross-functional teams, leads value stream meetings, and communicates with stakeholders regarding project progress, impediments, and priorities.
MAJOR RESPONSIBILITIES AND AUTHORITY
Position Responsibilities:
With assistance from the Project Manager II, III, Senior or Supervisor:
Manage enhancements and projects related to infrastructure upgrades, technical application development, new business functionality, and software defects.
Manage production defects.
Ability to plan and manage projects efficiently and effectively.
Address problems through risk and issue management.
Work with teams to create mitigation solutions as needed.
Communicate to management impact of risk and issues and present mitigation solutions.
Identify the need for and oversee the creation and implementation of contingency plans.
Use the current project management systems to manage schedules, resources, budgets, risk, and changes.
Manage project schedules and provide status updates in project meetings.
Use the current management methodologies to create and update work items, as well as assign priorities to these work items.
Follow project management methodologies as appropriate for project deliverables.
Prepare charters with Business Analyst (BA), System Architect (SA), and required business units to address business requests.
Collaborate with Business Analyst (BA), System Architect (SA), Quality Assurance (QA), and Development staff during enhancement and project cycles.
Use the project management system to report metrics on assigned enhancements and projects.
Maintain knowledge of P&C Insurance industry.
Ability to interpret and synthesize information from different functional business units.
Maintain knowledge of rules and regulations established by the Texas Department of Insurance and company underwriting guidelines and procedures to apply during project and enhancement life cycles.
Acts as a single point of contact for assigned project and enhancement status and maintains communication with stakeholders.
Assist with facilitation of project and value stream meetings.
Communicate and coordinate with vendors as needed.
Other duties and responsibilities as assigned.
MINIMUM POSITION QUALIFICATIONS
At least one of the following:
Previous experience in P&C insurance industry desired.
Experience in the use project management tools and methodology desired.
Basic knowledge in use of Microsoft Office software required.
Previous experience in the use of business/ technical analysis methodologies and tools.
Good organizational skills.
Effectively communicate and work well in cross-functional teams.
Good problem-solving skills.
Good verbal and written communication skills.
Demonstrated ability to effectively work multiple projects.
Exchange information with appropriate personnel to complete work.
Ability and willingness to learn and extend skills.
Learn quickly when facing new problems, open to change, and analyze both successes and failures for clues towards improvement.
Ability to plan, organize, and complete detailed work independently or in a team environment.
Repeated use of PC, telephone, and office machines.
Extended periods of sitting and concentration.
Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.
Occasional lifting and moving items weighing up to 30 lbs.
Travel as required.
Valid Texas driver’s license and driving record at the time of hire which would not place the employee on probation or disqualify the employee from the Certified Fleet Operator Status, under the Company Driving and Safety Policy.
WORKING CONDITIONS
Occasional long, irregular hours.
Occasional travel by auto or other public transportation.
Work to be conducted in office environment owned or leased by company.
REVISED March 2023
