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Front Desk Coordinator (Part-Time)
Job Code:2024-WCS-110
Actual Job Location:City View- 2850 Douglass Pl SE
FT/PT Status:Regular Part Time
From Salary:19.00
To Salary:20.00
  
POSITION SUMMARY:
WC Smith is seeking a Part-Time Front Desk Coordinator to join our teams at City View Apartments. This individual is responsible for providing exemplary customer service to guests and residents during weekend shifts. In this position, the Front Desk Coordinator is responsible for assisting the management office with administrative and maintenance tasks in accordance with the goals, policies and procedures. In addition, they are responsible for recording resident issues.

The hours for this role are Saturday and Sunday, 3:00pm-11:00pm.
PRIMARY RESPONSIBILITIES:
• Using a multi-line telephone answers and appropriately routes all incoming calls
• Receives and greets visitors; directs visitors to appropriate destination
• Provides general information regarding property functions and responds to routine inquiries regarding the property and contact information.
• Takes telephone messages for staff when requested.
• Receives, sorts and distributes incoming mail
• Receives and logs incoming packages and certified mail.
• Responsible for general maintenance of reception area.
• Walking the property for safety precautions
• Light cleaning when needed, specifically of spills and for emergencies
• Demonstrates an understanding and commitment to fair housing, equal employment and racial/ethnic diversity policies at all times
• Communicates effectively with supervisor and senior management staff of WC Smith
• Assists the Community Manager to organize and administer special events

REQUIREMENTS:

• High school diploma, or equivalent. 
• 1-2 years of experience in a residential administrative position.
• Proficiency with MS Office applications (Outlook, Word and Excel software).
• Excellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production.
• Superb customer service orientation and effective oral and written communication skills, along with a positive and professional attitude.

BENEFITS: 

• Health benefits are offered to employees working an average of 30 hours per week (full-time)
• Free parking
• Sick and secure leave


ABOUT WC SMITH

WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia.  We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate.   Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. 

What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities.  Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires.  We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.

We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members.  Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth. 

WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers@wcsmith.com or 202-465-7075.


WC Smith does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless WC Smith has an active agreement in place with the recruiter and such a request has been made by the Talent Acquisition team and such candidate was submitted to the WC Smith Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to WC Smith in violation of this policy may be used by WC Smith without obligation to pay any fees of any kind to the recruiter. Any recruiting agencies or third parties interested in future partnership, please contact careers@wcsmith.com. Failure to comply, could impact future potential partnership.